Complaints and PALS Annual Report
The annual complaints report analyses and identifies trends in the occurrence of complaints and the activity relating to formal complaints and PALS contacts received in the period covering the past financial year.
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Formerly: St Helens and Knowsley Teaching Hospitals NHS Trust and Southport & Ormskirk Hospital NHS Trust
The annual complaints report analyses and identifies trends in the occurrence of complaints and the activity relating to formal complaints and PALS contacts received in the period covering the past financial year.